Privacy Policy GDPR Policy

Fabricmaster is firmly committed to protecting the privacy of our customers and their data.

General Data Protection Regulations (GDPR) effective from 25 May 2018.

The information we collect
When you place an order, to successfully complete the transaction we need to have your name and address, email address, credit / debit card details and product choices.

Our use of cookies
As with all e-commerce websites, this website uses cookies to keep track of your shopping cart entries and to enable you to complete the checkout process. Without these ‘strictly necessary’ cookies, it would not be possible to purchase from this website.

Cookies are small pieces of text information that ask your computer permission to allow placement on your hard drive. Cookies do not provide us access to your computer or any information other than that which you have chosen to share with us.

None of the information collected in any of the cookies used by this website is passed to any third parties and we do not, and cannot, use it for advertising purposes.

What we do with the information we collect
Primarily, the information we collect during your site visit is used to complete your order and provide you with the services that you have ordered. This information is stored securely to enable us to complete your order, and we may use your email address details to send you Fabricmaster news and information

Who can use the information we collect
Only owners of Fabricmaster

None of the information you share with us or which is collected automatically by the website will be made available to any third party organisations for any purposes (except where we need to pass your details to our payment providers). We never make our customer database available to anyone else.

How we store the information we collect
The checkout pages of the website are protected by a Secure Socket Layer (SSL), and are encrypted, using AES-256 256 bit encryption methods; this makes it very difficult for the information you enter to be intercepted by any unauthorised third party.

Your name, address and other contact details, as well as your order history, will remain on our system and we may use your mailing address or email address to periodically make you aware of relevant news.

Once you have shared your data with us, if you would prefer not to receive mailings or emails from us, then please email with your name and email address and we will remove you from our mailing lists.I appreciate that choosing the right carpet cleaning company isn’t easy. We are a trustworthy company (with reviews to back it up) that cleans safely, thoroughly and treats your home with the care it deserves. But it’s not always easy to judge that from reading a Yellow pages or Google advert. That’s why hopefully, I have included all the relevant information you will need on this website for you to make an informed choice. It gives you, the customer the opportunity to learn a little bit about us before deciding which company to choose. Or if you prefer, just give me a call!

So if you do have a carpet, rug or sofa that might benefit from being cleaned, do give me a ring. I’ll be happy to give you my realistic opinion of the likely results. You also get a free written pre clean survey and quotation with absolutely no obligation, it only takes 10-15 minutes. If you do not need my services at the moment then please add my number to your address book now. You never know when it might come in handy!!

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